#crm

Mon, Mar 4, 2019, 3:15 PM

@Jesse Fusselman has joined the channel

Mon, Mar 4, 2019, 3:15 PM

@Jesse Fusselman set the channel purpose: Customer Relationship Masters!

Mon, Mar 4, 2019, 3:15 PM

@Rachel C has joined the channel

Mon, Mar 4, 2019, 3:15 PM

@Erik A Lopez, IT Professional has joined the channel

Mon, Mar 4, 2019, 3:15 PM

@Jordan Hush has joined the channel

Mon, Mar 4, 2019, 3:15 PM

@J'Danni Petersen has joined the channel

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Jesse Fusselman

Mon, Mar 4, 2019, 3:16 PM

I figured we should start a Salesforce channel.

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Jesse Fusselman

Mon, Mar 4, 2019, 3:17 PM

This can be a place to post cool things like you can close all Salesforce tabs with shift+w (I just learned that) or questions we may have etc

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Erik A Lopez, IT Professional

Mon, Mar 4, 2019, 3:18 PM

why did you name it crm?

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Erik A Lopez, IT Professional

Mon, Mar 4, 2019, 3:19 PM

the CRM master races asks that you update the name of the channel

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Erik A Lopez, IT Professional

Mon, Mar 4, 2019, 3:19 PM

to

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Erik A Lopez, IT Professional

Mon, Mar 4, 2019, 3:19 PM

$ale$force

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Jesse Fusselman

Mon, Mar 4, 2019, 3:22 PM

well, I thought CRM with master was clever...until I saw $ale$force

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Jesse Fusselman

Mon, Mar 4, 2019, 3:23 PM

can't use $ in the name :disappointed:

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Jordan Hush

Mon, Mar 4, 2019, 3:35 PM

sweet, I love it

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J'Danni Petersen

Tue, Mar 5, 2019, 1:50 PM

Anyone indexed a field before? What are some things I should know/beware of? One of our integrations is throwing errors, which will presumably go away if we index the fields it uses to query SF, namely the contact email field

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Jesse Fusselman

Tue, Mar 5, 2019, 2:03 PM

@Rachel C were you involved in the indexing of any of the fields here?

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:03 PM

why is it throwing the error?

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:03 PM

what is the error you are getting?

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Rachel C

Tue, Mar 5, 2019, 2:06 PM

Not here but I did it at my last gig - we had to contact Salesforce to index it for us and I don’t recall us running into any issues. I’m trying to remember what field it was…

:thank: 2
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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:08 PM

yeah there should be nothing on the front end that would interfere with indexing

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J'Danni Petersen

Tue, Mar 5, 2019, 2:08 PM

It’s Calendly. It’s throwing the error because it has to query too many contact records via the contact email

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:08 PM

it make commonly queried fields quicker to access

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:08 PM

is it querying via SOQL query?

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:08 PM

is this in a flow?

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Jesse Fusselman

Tue, Mar 5, 2019, 2:08 PM

@J'Danni Petersen have you indexed the phone field yet?

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J'Danni Petersen

Tue, Mar 5, 2019, 2:08 PM

Ok. So it will only make every associated automation run smoother? lol That’s what it seems like

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

it’s automatically index from SF it seems, but I need to customize it to make it more efficient

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:09 PM

this sounds more like a governer limit issue

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

it’s in a flow

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

i’ll copy the error here

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:09 PM

so you are collecting a bunch of records in a flow

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

yes. it’s a governer limit warning sorry

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

I call them all errors

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:09 PM

so yeah - you need to redo your query

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:09 PM

to get below the limit

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

Operation: insert.CalendlyAction__c By user/organization: 00515000006d9wF/00D15000000FT7B Caused the following Apex resource warnings: Approaching limit for non-selective query against large object type (more than 200000 rows). Current size is approximately 155369 rows. When the limit is reached, the query will fail. Consider an indexed filter or contact http://salesforce.com|salesforce.com about custom indexing.

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:09 PM

and split it up

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J'Danni Petersen

Tue, Mar 5, 2019, 2:09 PM

yep

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J'Danni Petersen

Tue, Mar 5, 2019, 2:10 PM

The frustrating thing is Salesforce won’t tell us anything about their existing indexes. Like brah… how am I supposed to improve an invisible query? :joy:

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:11 PM

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:11 PM

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:12 PM

plus, I would make the field either an External Id or get them to custom index it

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:12 PM

I am 50/50 on whether or not a custom index will solve this

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

Oh they’ll do it?

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

understandable

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

that makes wayyy more sense

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:12 PM

regardless, I would get better at being more selective with the query

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

yeah

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

truth

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

thanks guys!

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J'Danni Petersen

Tue, Mar 5, 2019, 2:12 PM

This channel is A+

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:13 PM

and this

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:13 PM

```The default limit for the maximum number of custom indexes is 20. There are three ways custom indexes are created. Either: A) By marking a field as "External" or "Unique". NOTE: This has it's own limit as well which is defaulted at 7. B) Some indexes are created automatically when our systems determine a field will benefit from it. C) By Salesforce Support, as part of a performance case. (Ex: SOQL queries or Analytic Reports timing out)```

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:13 PM

but I would be careful with C

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J'Danni Petersen

Tue, Mar 5, 2019, 2:16 PM

mmmm

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J'Danni Petersen

Tue, Mar 5, 2019, 2:16 PM

in a perfect world, A would be the perfect option

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J'Danni Petersen

Tue, Mar 5, 2019, 2:16 PM

but alas, duplicates are a thing

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:21 PM

right

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:21 PM

but you should address duplicates first

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:22 PM

then add your index or mark as external

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:22 PM

Let's start documenting good book marks

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:22 PM

here is one REALLY GREAT ONE

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:22 PM

http://searchtheforce.com/#gsc.tab=0

Search

Search The <http://Force.com|Force.com>  Search all things related to Salesforce platform development and administration This site is sponsored by: <http://AdvancedApex.com|AdvancedApex.com> - Learn advanced Apex programming Full Circle Insights - Marketing performance metrics everyone can agree on

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J'Danni Petersen

Tue, Mar 5, 2019, 2:22 PM

GOLD

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:22 PM

@J'Danni Petersen we can talk about specifics and map out a roadmap for this in order for you to kill many birds with one stoner

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J'Danni Petersen

Tue, Mar 5, 2019, 2:23 PM

I’ve never met a stoner with the motivation to even kill one bird

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J'Danni Petersen

Tue, Mar 5, 2019, 2:23 PM

BUUUT I trust you have

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J'Danni Petersen

Tue, Mar 5, 2019, 2:23 PM

lets do it

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J'Danni Petersen

Tue, Mar 5, 2019, 2:23 PM

you’re the best

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:32 PM

let's get on a call tomorrow

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Erik A Lopez, IT Professional

Tue, Mar 5, 2019, 2:33 PM

<tel:801-602-9314|801-602-9314>

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Erik A Lopez, IT Professional

Wed, Mar 6, 2019, 10:47 AM

@J'Danni Petersen let me know when you get some debug logs!

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Erik A Lopez, IT Professional

Wed, Mar 6, 2019, 10:49 AM

@J'Danni Petersen https://help.salesforce.com/articleView?id=000002493&amp;type=1

Help | Training | Salesforce

salesforce help; salesforce training; salesforce support

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Erik A Lopez, IT Professional

Wed, Mar 6, 2019, 10:49 AM

per our conversation, I think your issue is upstream and there is some code that is causing this problem

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Jordan Hush

Wed, Mar 20, 2019, 11:58 AM

When you hit 92% of your API usage and the chat app crashes at the same time (issues not related)

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Jordan Hush

Wed, Mar 20, 2019, 11:59 AM

:cold_sweat:

:heck: 1
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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 11:59 AM

what is rolling 92% of your API?

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 11:59 AM

geez

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Jordan Hush

Wed, Mar 20, 2019, 11:59 AM

yeah

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Jordan Hush

Wed, Mar 20, 2019, 11:59 AM

it’s 460k ish

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Jesse Fusselman

Wed, Mar 20, 2019, 12:04 PM

I feel like you need to have them rework the main integration with product over there so it isn't eating up so much API.

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Jesse Fusselman

Wed, Mar 20, 2019, 12:04 PM

Good luck with both scenarios, I hope it's not too stressful.

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 12:05 PM

is the chat doing this??

15 replies
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Jesse Fusselman

Wed, Mar 20, 2019, 12:09 PM

He said it was unrelated

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:02 PM

not true

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:02 PM

he said that the chat app crashing was unrelated

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:02 PM

not that the chat app wasn't eating up API

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Jesse Fusselman

Wed, Mar 20, 2019, 2:14 PM

I guess I read his statement to mean that the high api usage was not related to the chat app crashing and vice versa that the chat app has nothing to do with the high usage. Whoops

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:19 PM

do you like how I totally PUNK'D you

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:19 PM

lol

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:19 PM

just kidding my main man

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:19 PM

everyone is right here

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:19 PM

a safe space

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Jesse Fusselman

Wed, Mar 20, 2019, 2:20 PM

we are both right for the first time

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:22 PM

welcome back to being right Jesse

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:22 PM

for the very first time

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Jesse Fusselman

Wed, Mar 20, 2019, 2:23 PM

welcome to the first time

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:24 PM

I am here for the first time

:joy: 1
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Jordan Hush

Wed, Mar 20, 2019, 12:54 PM

Yeah it’s unrelated. Also, yes we’ve been moving towards reworking the product API integration. Not top priority unfortunately.

:potato: 1
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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:01 PM

It should be if you are constantly eating APIs and hitting above 80% at all times

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Erik A Lopez, IT Professional

Wed, Mar 20, 2019, 2:01 PM

that is a waste of money to NOT address it if the above is the case

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Jesse Fusselman

Tue, Apr 2, 2019, 8:10 AM

Did you all see this?!?! https://brokeassstuart.com/2019/04/01/salesforce-to-paint-golden-gate-bridge-blue-for-dreamforce-conference/

Salesforce to Paint Golden Gate Bridge Blue For Dreamforce Conference - Broke-Ass Stuart's Website

Every September downtown San Francisco is completely overrun by Salesforce’s giant Dreamforce conference. Thousands of people come from around the world to do whatever it is that people do at Dreamforce, while the city’s already hellish traffic is made considerably worse by the closing down of streets near Moscone Center.

Salesforce to Paint Golden Gate Bridge Blue For Dreamforce Conference - Broke-Ass Stuart's Website
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Jordan Hush

Tue, Apr 2, 2019, 8:19 AM

Whooo! Dreamforce!

1 reply
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Erik A Lopez, IT Professional

Mon, Apr 15, 2019, 2:18 PM

salary survey time!

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Jesse Fusselman

Mon, Apr 15, 2019, 2:54 PM

How do you take the survey? Or is this all old data and we can't add to it? If so, how old?

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Erik A Lopez, IT Professional

Mon, Apr 15, 2019, 2:55 PM

it was done on reddit a few weeks back

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Erik A Lopez, IT Professional

Mon, Apr 15, 2019, 2:55 PM

so fairly fresh

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Erik A Lopez, IT Professional

Mon, Apr 15, 2019, 2:57 PM

LOL

Jesse Fusselman

Tue, May 28, 2019, 8:03 AM

BOOM! https://www.youtube.com/watch?v=Lzbr6fPDmkE

Screen Shot 2019-05-28 at 8.03.13 AM.png

Screen Shot 2019-05-28 at 8.03.13 AM.png
8 replies
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Jesse Fusselman

Tue, May 28, 2019, 8:05 AM

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Jesse Fusselman

Tue, May 28, 2019, 8:05 AM

Maybe dont watch this at work

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Jordan Hush

Tue, May 28, 2019, 8:44 AM

Should have put that in the overhead post!

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Jesse Fusselman

Tue, May 28, 2019, 9:05 AM

haha sorry

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Erik A Lopez, IT Professional

Tue, May 28, 2019, 9:11 AM

whoa!

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Erik A Lopez, IT Professional

Tue, May 28, 2019, 9:11 AM

lol

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Erik A Lopez, IT Professional

Tue, May 28, 2019, 9:11 AM

congrats dude

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Jesse Fusselman

Tue, May 28, 2019, 9:13 AM

Ranger!!!

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Jesse Fusselman

Thu, Jun 13, 2019, 10:49 PM

Whew, it never fails, I am doing a data load of 22k records and boy is my heart pounding.

:heck: 2
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Jordan Hush

Mon, Jun 17, 2019, 9:57 AM

Living and learning from 3rd party integration setups.

:three: 1
:tada: 1

Jesse Fusselman

Mon, Aug 12, 2019, 7:31 AM

Whatup my people. Here is the most recent salary survey information from just the Salt Lake City area. Interesting stuff!

SLC Admin User Group - 2019 Salary Survey.pdf

SLC Admin User Group - 2019 Salary Survey.pdf
:thanks: 2
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Jesse Fusselman

Mon, Aug 12, 2019, 10:51 AM

Also, today is a two for one. Rachel showed me another sweet chrome extension that is super nice to have called "Better Salesforce Formula Editor". It's like whoa. It allows you to group functions and you can click on an open parenthesis to see which closed one pairs with it. So cool!

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Erik A Lopez, IT Professional

Mon, Aug 12, 2019, 1:36 PM

link it!

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Jesse Fusselman

Mon, Aug 12, 2019, 1:54 PM

https://chrome.google.com/webstore/detail/better-salesforce-formula/cfjbcfgcaojdoemakjmpeghfahcieigk

Better Salesforce formula editor

This extension Improves Saleforce formula editor

Better Salesforce formula editor
:dope: 2
1 reply
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Erik A Lopez, IT Professional

Mon, Aug 12, 2019, 8:20 PM

I usually end up doing my formulas in VSCode but this is nice - real nice!

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Jordan Hush

Thu, Oct 17, 2019, 3:14 PM

Going for advanced admin at dreamforce

:boom: 1
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Jesse Fusselman

Thu, Oct 17, 2019, 4:26 PM

Nice! Let me know how it goes!!!

:+1: 1
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Jordan Hush

Tue, Nov 19, 2019, 2:13 PM

<!here> anyone at Dreamforce this week?

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Erik A Lopez, IT Professional

Tue, Nov 19, 2019, 2:18 PM

no

:cry: 1